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SHIPPING POLICY & TERMS

How much is shipping?

FREE Shipping on orders over $100.

Shipping & Handling is a flat $4.95

How long does it take for an order to arrive?

Orders are processed between 1-3 business days. Arrival times vary by location and product. Our typical delivery times are below:

USA: 1-3 weeks| Canada: 2-4 weeks

Europe: 1-4 weeks | UK: 1-3 weeks | Australia: 2-3 weeks

Rest of The World: 2-6 Weeks depending on location

Shipping and delivery may take short or longer from time to time depending on the speed of customs at the time of arrival.

We are committed to ensuring your satisfaction. Please send us an email if you’re unsure about your order. We’re more than happy to help! :)

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge. 

If you refuse any shipments from Cybershades.co, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. Cybershades does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.

Just a reminder that you will receive your order within 7-40 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a few days to process your order. This is just an estimate, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.

We employ the services of major trusted international carriers to fulfill your package in a fast and secure manner. Shipping is offered to the following destinations:
  • United States 10-25 days via e-packet
  • Canada 20-35 days via e-packet
  • United Kingdom 10-25 days via via e-packet
  • Australia 13-20 days via e-packet
  • Western Europe: 10 - 35 business days
  • Rest of the world 20-40 days 
*Order processing takes 3-5 business days before shipment, delivery times may vary depending on local customs processing times (if any). Kindly note that the order processing time is not included in the shipping time lines.
We are not liable for deliveries that are affected by customs, natural occurrences, transfers from international to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.